Frequently Asked Questions

Everything you need to know about shopping with Humantra UK.

What is the standard shipping time for UK orders?

We offer standard delivery within 3-5 business days. Next-day delivery is available for orders placed before 2 PM GMT, Monday through Thursday.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Simply use our online portal to generate a prepaid return label and drop your package at any authorized collection point.

Are your clothing materials sustainably sourced?

Yes, Humantra UK is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel fabrics.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans via Klarna and Clearpay.

How can I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery in real-time.

Do you offer international shipping outside of the UK?

Currently, we ship to the UK and select European countries. Shipping rates and delivery times for international orders are calculated at checkout.